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Content
Rest assured as soon as we receive the necessary data from you we will do everything possible to resolve this situation as quickly as possible.Have a nice day! Thank you for reporting your problem.We have sent an inquiry about this situation to your contact email address. Enter your email or phone number and password to access your account. A positive balance is required to play Mostbet for Bangladeshi Taki. Additionally, there is a distinct casino loyalty scheme offering the opportunity to earn coins for redemption. Deposit date 26/5, financial support resolves the issue, and I couldn’t reach a resolution with them.
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The player from India reported that a total deposit of 90,000, made in two transactions, had not been credited to his account. He claimed the casino stated the deposits had already been used by someone else, despite not sharing his information with anyone except an agent. The Complaints Team facilitated communication with the casino, which confirmed that the missing deposit of 60,000 had been credited to the player’s account after verification.
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Consequently, the complaint was rejected as unjustified, and resources for responsible gambling and self-exclusion were provided to the player. The player from India had not received a withdrawal of 5000 rupees that was supposed to be completed almost a year ago. Despite repeated attempts to resolve the issue, Mostbet claimed the amount had been transferred successfully, but the player had not received it. The player from Poland won 12,000 PLN on June 29, 2025, but their account was blocked without explanation on the same day.
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- The navigation, the location of the game zones, and the buttons are subject to change.
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The final stage is to confirm the registration by entering the code from the SMS received on the specified number. On the other hand, if you think Team B will win, you will select option “2”. Now, suppose the match ends in a tie, with both teams scoring equally.
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However, the casino was unresponsive, and we suggested the player file an official complaint with the casino’s licensing authority. Later, the casino requested to reopen the complaint and stated that the player’s account was now active. Despite our efforts to confirm this with the player, there was no response, leading us to reject the complaint. The player from Ukraine had faced a full KYC request after making a second deposit and using a VPN, despite the loss of his first deposit. He had been confused about being asked to provide a photo of a lost bank card and to use Skype for verification, as he had used a third-party service for the deposit. The player had expressed his concerns http://1xbet-casinofree.click/ about the casino’s Russian ownership and suspected data collection for malicious purposes.
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The player from Brazil had faced difficulties withdrawing his winnings from an online casino due to limited payment methods. He had deposited funds using a credit card from Nubank, but the casino had informed him there were issues with this bank. The casino had not provided an alternative withdrawal method, which left the player waiting for a response for over 13 days.
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Despite having contacted chat support, there was no resolution or explanation provided for the issue. The player from Egypt had requested a withdrawal less than two weeks prior to submitting this complaint. The Complaints Team intervened after the player reported ongoing issues with his withdrawal, including a lack of response from the casino despite multiple follow-ups. After several exchanges, the casino confirmed that the funds were credited back to the player’s account.
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The casino had stated that due to a high workload, the processing of requests took some time. After reviewing the information, we had determined that the player was not eligible for a refund as the timeframe during which her account was closed was deemed adequate. The player from Portugal had difficulties with Mostbet casino, which refused to honor his withdrawal request. We asked him for more details about his problem and for any communication he had with the casino.
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Despite having submitted the required verification documents, they received no follow-up calls and only generic responses from support since July 3, 2025. The Complaints Team attempted to assist but ultimately closed the complaint due to a lack of response from the player regarding their account and communication with the casino. The player retained the option to reopen the complaint in the future. Taking into account all factors in our review, MostBet Casino has scored a Safety Index of 7.0, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness. As far as we are aware, no relevant casino blacklists mention MostBet Casino.
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